Woo Casino promotes gambling as a form of entertainment and is dedicated to ensuring that our Australian players enjoy a safe and controlled environment. We believe in transparency and providing the necessary tools to prevent gambling-related harm.
Age Restriction
Access to Woo Casino is strictly prohibited for anyone under the age of 18. We implement rigorous identity verification procedures to ensure that all users meet the legal age requirement in their jurisdiction.
Principles of Safer Play
Gambling should always be viewed as a leisure activity, not a way to generate income. We encourage our users to only spend what they can afford to lose and to keep track of the time spent on the platform.
Responsible Gambling Tools
To help you stay in control, we provide a variety of self-management tools:
Deposit Limits: Set a maximum amount you can deposit over a specific period.
Loss Limits: Limit the amount you are able to lose within a day, week, or month.
Session Limits: Set a notification or automatic logout for your time spent active.
Time-Outs: Take a short break from the platform, ranging from 24 hours to several weeks.
Self-Exclusion: For those who need a longer break, self-exclusion allows you to close your account for a significant period or indefinitely.
Recognising Warning Signs
It is important to monitor your behaviour. Warning signs of problem gambling may include chasing losses, neglecting personal responsibilities, or feeling distressed when not playing. If you feel your gambling is becoming a problem, we recommend using our self-exclusion tools immediately.
Seeking Professional Support
If you require external assistance, various independent organisations provide free and confidential support for gambling-related issues. We encourage users to seek help from professional counselling services if they feel they are losing control.
Protection of Minors
We advise users who share devices with minors to install filtering software to prevent access to gambling platforms. Always keep your login credentials secure and never leave your device unattended while logged in.
Staff Training and Monitoring
Our team is trained to recognise signs of potential gambling issues and to provide assistance to users who may be at risk. We regularly review our procedures to ensure we are following best practices in player protection.